olympus c-770 &Mpeg4 video files crash videostudio

  kspatto 22:53 20 Oct 2005

hello I recently upgraded my PC to XP SP2 from XP SP1 now my copy of video studio(supplied with the camera) will not process my Mpeg 4 clips into a single movie this function was fine before the upgrade do you know of any patches for this software or do you know if this is a common problem

my camera is a C-770 ultra zoom

this is the error signature

AppName: vstudio.exe AppVer: ModName: ulaacdec.dll
ModVer: Offset: 0000bba8

any help would be most appreciated

  woodchip 22:55 20 Oct 2005

Have you first tried Removing the Software from Add Remove Programs, Then reload

  kspatto 23:05 20 Oct 2005

yes first thing on the menu also downloaded all the upgrades(2 years old mind you )it was working fine before upgrade and i have even tried it on another machine with SP2 with the same problem also tried moving the clips around but as soon as you get to about 18% processed it cabbages
tried a search and a german guy has had the identical problem but up to now all ulead want to do is sell me their latest version of videostudio

thanks anyway

  woodchip 23:29 20 Oct 2005

One thing may work. You could try running it in Win98se compatible mode. It may be worth a try. To do that, go to Windows Explorer find the Program Folder then look for the main Program .EXE file that starts the program running Right click and choose properties you will see the bit to change, it's a drop down list

  kspatto 00:30 21 Oct 2005

yes may give that a go hopefully olympus may know a bit about this problem am still awaiting their reply

  kspatto 16:21 21 Oct 2005

tried compatibility mode(all of them)made matters worst if anything but the funny thing is this is exactly what uleads customer services suggested ulead grrrr

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