olivetti scanner prolems

  billy the fish 17:20 27 May 2009
Locked

I have an olivetti any-way photo printer/scanner.Printing & copying fine but have never managed to get scanner to work & get the message "an error happens trying to start the scan.please restart the application & try again",
Using xp & have latest drivers.Can anyone help?

  howard64 18:08 27 May 2009

have you unlocked the scanner? these are locked to prevent the lamp getting damaged during movement.

  billy the fish 18:45 27 May 2009

no...how do you unlock it?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Dell XPS 13 9370 (2018) review

No need to scan sketches into your computer with Moleskine's new smart pen

How to use 3D Touch on iPhone

Comment importer des contacts d’un iPhone à un autre iPhone ?