Is this OK for uninstalling 'unremovable' program?

  Pineman100 10:44 21 Jan 2009
Locked

I think I read in another thread, recently, a suggestion for getting rid of a program that doesn't appear in the 'Add/Remove Programs' list.

The suggestion (if I remember it correctly), was to delete the progam's folder from C:\Program Files, and then to run CCleaner's registry cleanup tool to get rid of the leftover registry entires.

I'm trying to think up ways to get rid of the phoney antispyware program, Spyware Guard 2009, from a friend's computer (to read my earlier thread on this click here). It has so far resisted all attempts to nuke it.

Do you think the above method would be OK, or would I cause all kinds of problems? And do you have any better suggestions?

I'll be very grateful for any advice.

  tullie 10:49 21 Jan 2009

Try Revo Uninstaller.

  Technotiger 10:51 21 Jan 2009

Hi, I think it would be ok to do as you said above, plus, you could try click here you probably already know this - but when using Revo, at the point where you are asked if you want to re-start your PC, DO NOT restart. Let Revo continue, when it gets to the Option to Select All and to Delete, DO SO. After clicking on Finish re-start the PC.

  Pineman100 12:46 21 Jan 2009

I've actually set up Revo Uninstaller on a USB stick, and I'm going over to my friend's tomorrow to try removal with that.

As my other thread explained, the biggest problem at the moment is that this malware won't allow anything that might remove it to run. We've tried:-

Ordinary uninstall - it disappeared from Add/Remove Programs, but still runs

Malwarebytes Anti-malware - can't get it to install

System Restore - won't run a restore

That's why I'm hoping that by running Revo from a USB stick we might be able to creeep up on it.

tullie and Techno tiger - thanks for the Revo advice. And Technotiger for the additional tip (which I didn't know).

ashdav - I hope you're wrong, but I fear you could be right. Last resort though!

  tullie 16:11 21 Jan 2009

Better still,use Google.And he has allready downloaded it.

  Pineman100 16:59 21 Jan 2009

ronaldonald - thanks, I'll do that.

tullie - I'm sorry, I don't understand. Use Google... to remove the spyware? I'm sure you don't mean that, but I don't quite follow.

  Pineman100 19:11 22 Jan 2009

Thanks a million to all of you who recommended Revo Uninstaller. It successfully zapped Spyware Guard 2009 (when run from a USB stick).

However, that's not the whole story. Please would read my update post on the thread below, and let me know if you have any further suggestions for me?

Many thanks again.

click here

  Technotiger 19:43 22 Jan 2009

Have you tried SuperAntiSpyware, it does seem to get rid of sticky nasties quite well.

click here

  Pineman100 19:53 22 Jan 2009

Hi TT - yes I tried Spywareblaster, Superantispyware and ASquared! After Revo Uninstaller and CCleaner had finished, none of them found any remaining nasties.

  Technotiger 20:06 22 Jan 2009

Have you tried a simple Search?

or, have you run the Anti programs in Safe Mode, with or without System Restore turned off?

  john bunyan 20:11 22 Jan 2009

Pineman100.Have you tried Windows Install Cleanup facility? Can be downloaded from MS. It worked for me with a programme that the normal Windows Uninstall via Control panel would not remove.(Although it was in the list of Add/Remove Programmes. (XP))

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