dont know if microsoft will agree to this but its worth a try. download belarc advisor. part way through the information you will find a section for all programs activation codes. write it down. microsoft use overseas people on there help desks and can be difficult to understand ... no offence meant. surf the microsoft website and you will eventually find help links. go for the online chat. make sure you are using the pc you want office 2007 installing on in case they give you a download link, also make sure you tell them you know your disc code .
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