Office 2003 Updates failing

  Minkey1 20:11 28 Jun 2006

Evening all.

A while ago I jumped in on a post on an Outlook Junk email filter update failing. The problem's spread and now affects updates for Powerpoint and Word. The Office version we use is Student & Teacher 2003 and is a proper retail boxed version from PCW, which permits installation on 3 family PC's (we do have a student in the house !)

It affects the other 2 as well which to me points to a problem with the Office installation, Windows Genuine Advantage, Updates, or all 3. Before the Outlook kicked off we never had problems updating our Office product.

I've searched PCA forums and tried Detect & Repair but it failed. I know MS offer free support for Update problems but before I ask Bill to look in to it, I wondered if any of you Office experts had any ideas ?



  Minkey1 22:07 28 Jun 2006


  Minkey1 23:34 28 Jun 2006

I've re-checked WGA on the 2 main machines & that's OK and re-validated both Windows. Before the Outlook Junk filter update in April, we'd no problems. Now updates for Excel and Word are failing as well, so it's definitely an Office issue. They mention one possibilty as over enthusiastic Registry cleaners but the only thing similar to this I use is CCleaner, which has always been recommended here.

I've logged it with MS so I'll leave this open a while till they come back.

  Minkey1 15:50 29 Jun 2006


This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Mi Mix 3 UK Review: Xiaomi's Flagship Slides Into The UK

Ken Sausage's illustrations for Powerade mash-up Where's Wally with Morph

Apple Maps vs Google Maps

Amazon Prime : prix, avantages et offres gratuites