OE error message

  palinka 22:13 05 Oct 2003

ISP is Tiscali. Used for OE and IE. IE connects fine using the desktop shortcut, but using OE shortcut produces error message: "the host 'pop.tiscali.co.uk' could not be found. Please verify that you have entered the server name correctly. Account ['name'], server:'pop.tiscali.co.uk', Protocol: POP3, Port:110, Secure(SSL):No, Socket Error: 11004, Error Number: 0x800CCC0D". Same happens if I try direct from Start menu. But a third shortcut works OK - opens a box "Connect Tiscali.co.uk" that has a dial button that dials up OK. I must have missed something somewhere; solutions please.

  palinka 22:15 05 Oct 2003

sorry; this is same as previous. Blame the cat.

  User-312386 22:20 05 Oct 2003

in OE

go to tools>accounts>mail tab

now click on the tiscali account and select properties

now click on the servers tab and change the incoming mail to pop3.tiscali.co.uk (or it may be pop.tiscali.co.uk)

this is normally caused by your anti-virus software

you normally find that the incoming part has been changed to local host

  palinka 22:37 05 Oct 2003

I did that, Madboy. It was already set to 'pop.tiscali.co.uk' so I tried 'pop3.tiscali.co.uk'but that had no effect. But I've solved it at last - compared evwerything with settings on another computer & found the dial-up connection was shown as LAN, not the tiscali account.
Thanks very much for your help - you pointed me in the right direction.

  User-312386 22:38 05 Oct 2003

see you solved it all by yourself

well done

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best Amazon Echo: What’s the best Alexa speaker?

Kano Computer Kit Complete review: A fun DIY 'laptop' that teaches kids to code

Best pro photo editors for Mac 2018

TV & streaming : comment regarder les Jeux olympiques d’hiver 2018 ?