OE cannot receive Mail since Broadband install

  Snakey 21:28 15 Aug 2003

Since Installing PlusNet ADSL I receive an Error message when trying to receive Mail (0x800ccc19 or 0x800ccc0e)

Microsoft support advised to turn off my Norton (2003)Email protection which solves the problem.

Does anyone know how I can resolve this.

PC running XP Home. Windows updates ok. Virus free and updated. Mail servers configured ok.

  xania 21:56 15 Aug 2003

I don't know the answer, but I would think that Symantec should. Take a look at their knowledge base or post a question to them.

  hillybilly 00:53 16 Aug 2003

I agree with xania, what's the point in installing anti virus software, if your told or "advised" to turn it off!
Bet Symantec won't be pleased to hear Microsoft's Advice!

  User-312386 00:59 16 Aug 2003

WHAT M$ are actually saying is turn off the pop3 scan

are you sure your settings are correct?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

AMD Radeon Adrenalin release date, new features, compatible graphics cards

8 brilliant character artists speaking at Pictoplasma 2018

iMac Pro release date, UK price & specs

Football : comment regarder la Ligue 1 en direct ?