OE Address Book gremlin

  asterias 18:54 13 May 2006

My OS is Windows XP Prof' as an upgrade from 98SE.On 3 separate occasions,while working in spreadsheet or word I have suddenly,for no apparent reason, been presented with the message
"The address book failed to load.OE is incorrectly configured,please re-install".
If I then open Outlook Express and click on "Create Mail" I get the message "There was an error opening the message.An error has occurred".Furthermore,if I then click on Address Book I get the message "Unable to open address book.The address book may not be properly installed".
To correct this anomaly I have to re-install Windows XP each time.
My spyware and virus programmes do not show any problems.
Can anyone tell me why my system keeps doing this?

  Taff™ 07:51 14 May 2006

click here which sort of suggests it is related to the original Win98 based Outlook installation.

Then read click here;EN-US;q269777 Hope this helps.

  Taff™ 09:15 14 May 2006

Thanks for that correction - so some of the KB links don

  Taff™ 09:16 14 May 2006

Some of the KB links don`t copy and paste perfectly!

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