The obvious question is

  Forum Editor 10:16 17 Aug 2003

are you using the right driver?

The modem will use a different driver on a WinXP machine, and if you are using an old Alcatel CD it won't have it. Each Alcatel modem uses different drivers for different operting systems.

You can download the correct version for your model if you
click here

I assume that the WinXP machine does recognise that there's a device there when you plug it in - although it doesn't necessarily know what it is?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Samsung Galaxy Book 2: Release date, price and specs

This First Man soundtrack vinyl cover art is exquisitely composed

How to watch Apple’s October 2018 iPad launch

Meilleurs VPN (2018)