o2 problem

  sdmck 14:01 17 Jan 2011

whenever I switch on my netbook the error message that o2 has encountered a problem and needs to close comes up. I can use the netbook but it will not let me access the internet. I think a setting must have been changed on teh netbook as my main computer works fine.

(I am at work just now and will not be able to try and suggestions until I get home this evening)

Glad for any assistance please.


  bigray 14:04 17 Jan 2011

contact o2 on there free help line, 0800 230 0202 one of the best to deal with, sure they will sort it out

  sdmck 14:13 17 Jan 2011

thanks - will try tonight and post if successful or otherwise.

  sdmck 19:45 17 Jan 2011

Thanks bigray, problem now fixed on netbook. Was talked through changes and all in order now. Will keep the freephone number handy.

Thanks for your help.

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