My problem started one morning when I attempted to print an email. Nothing happened. Since then I have a catalog of features that do not work. From the Start button the ‘Search’ and ‘Help and Support’ features do not work. From Programs. Accessories, System Tools – ‘Disk Cleanup’, ‘System Info’ and ‘System Restore’ do not work. As mentioned I cannot print from IE or OE, print preview just brings up a blank page. I can however print from Word. I have run so many anti virus and anti spyware programs I feel like Dr Who and James Bond rolled into one. Any suggestions welcome.
I do have cd to restore back to factory settings. Having read the book I can see that as my hard drive is partioned (c & d) I can restore one or both. Would it be possible to back up my data from the c drive to the d drive which is currently empty?
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