ntl help / virgin media

  louse037 22:13 20 Sep 2007

I have a pc which is connected to ntl/virgin by broadband
But i also have an old laptop which i want to use now and again
The only thing is i cant find my installation disk to connect my laptop up with, is there any other way i can do it or do i need the disc??

  Strawballs 22:21 20 Sep 2007

Do you wish to use it at the same time as the desk top

  louse037 22:22 20 Sep 2007

no i would be using one or the other but not both!!

  Strawballs 22:31 20 Sep 2007

You could try here click here it is a forum aimed at NTL and there are people on there that work for ntl broadband so might be able to run you through the process without the disc.

  louse037 22:33 20 Sep 2007

thx for your help i will give it a try and let you know how i get on!!!!

  v1asco 22:37 20 Sep 2007

If you are broadband, turn off power to modem. Plug lead into your laptop then turn on power to modem. Wait a minute and you should be connected. XP did it automatically for me. It was a while ago I think I was prompted for my password. NTL will help you, they answer pretty quick now and will not charge you if the query is internet related.( you get credited) they will charge if you are having a non ntl problem, eg trying to install software.

  pimpers 22:46 20 Sep 2007


Do you mean broadband (cable) or broadband (ADSL)?

From memory you just plug in the modem on cable and it should be up and running.

ADSL, you will need your username and password.

Hope this helps.


  birdface 22:57 20 Sep 2007
  BT 08:10 21 Sep 2007

You don't need your NTL disc.
I plugged in my old PC when this one went wrong and it worked straight away.
This was on Cable Broadband using the ethernet sockets. You might have to adjust your browser especially if it is configured for Dial up

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