NTL Ebill

  Tycho 20:47 22 Dec 2004
Locked

I have not been able to view my ebill for some weeks now. Does anyone else have this problem?

  chaztait 23:14 22 Dec 2004

yes i have the same problem it just comes up this service is not yet abailable in your area

  Valvegrid 07:27 23 Dec 2004

These are the only areas Ebill is available in at the moment:

N. Ireland

Kirklees

Glasgow

S. Wales

Surrey & Hants

Herts & Beds

  Legolas 08:03 23 Dec 2004

I stay near Glasgow and up until a few months ago I was able to view my bill on-line now I get the 'Not available in your area' message.

It seems NTL's on-line bill viewing facility is going backwards instead of forwards.

  Tycho 10:39 23 Dec 2004

Thanks everyone. I am awaiting a comment from NTL. I will let you know wht they say.

N

  Tycho 23:14 28 Dec 2004

When I spoke to NTL on the phone they were rather vague as to what should be happening. I reported that the problem is not unique to me. I have arranged to be sent a paper bill. This will cost me nothing but seems rather wasteful and less convenient.

All the best

N

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