Not Receiving E-mail

  Jeep129 11:40 29 Oct 2003

I have just had NTL broadband installed at home, and subsequently created a valid e-mail address. When I access Outlook Express and attempt to 'download' any mail, there is nothing there!

However, by going to NTLworld, I can then access my mail (to a lesser degree). What am I doing wrong, or what have I done wrong? How can I get the mail directed straight to me?

  Valvegrid 11:47 29 Oct 2003

Have you opened Outlook Express 6 and gone to tools Accounts and created a new account?

This is from NTL help:

Customer email format: [email protected]

Outgoing Mail Server address

Outgoing Mail Server type SMTP

Incoming Mail Server address

Incoming Mail Server type POP3


  Valvegrid 11:49 29 Oct 2003

Sorry the formatting has all gone wrong as usual, heres the link:

click here


  BrianW 11:52 29 Oct 2003

yet again!

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