my mums phone is crackling buzzing but when disconnecting the sky lead from socket so that only the phone is connected the problem goes could this just be the extension from the socket to the sky box or a fault sky box any help appreciated
If you call sky they'll send out an engineer and then send you a £50 bill for the callout charge.
Things to try:
1. Replace the phone cable to the sky box.
2. Replace the ADSL filter or if one isn't fitted fit one.
3. Borrow a friends Sky box and try that, see if it still crackles.
If you need a new sky box you can pick one up cheaply on Ebay or even cheaper from a car boot. Lots of people dumping sky. I've seen Amstrad boxes going for less than £5.00!
Don't forget if you get a new box you'll have to call sky to get them to mate the new box to your viewing card. They'll need the serial numbers of both. It can take them up to 48 hours to activate the new setup.
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