A Norton Puzzle

  It's Me 16:48 24 Oct 2004

At least it is for me.

I have Norton System Works Pro 2003. The antivirus sub is up to 04/07/05, and it works just fine, in fact I got an update this morning. However, if I go to the Norton button on the Start Menu, and press 'Live Update', after a moment, I find a red button with a white cross in it (X) prefixing the Norton Utilities and the comment in box underneath - 'LU1848 couldn't create call back object', which might as well be in Martian as far as I am concerned.

I've had a look on Google and the stuff there seems to refer to 2004 and 2005 versions, with some horrendous tales of trying to fully uninstall Norton and then reinstall it to solve the problem.

I am 99% certain that this was not there a few days ago, and I can't in all honesty relate this to SP2 which I installed some while ago. So the question is, what is this LU1848 and does it really matter? And, would getting the 2005 version cure it?

  VoG II 16:52 24 Oct 2004
  It's Me 17:25 24 Oct 2004

Thank you for that.

I have followed through the performance of finding that the file mentioned is indeed on my PC, been into the registry and replaced entry as instructed ( it was the very same there anyway), and of course it has made no difference.

Although the site is not specific, it seems that my only way forward is going to be to uninstall per Symantec's instructions, and reinstall. Ah Well!

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