Norton LiveUpdate problem

  Magic man 19:12 03 May 2004
Locked

Automatic LiveUpdate no longer functions. Manual attemp to obtain Liveupdate Definitions ends in messages "LU6002 ..could not process", or "LU1806
your Definitions are up-to-date " I know they are not. Operated Windows XP for sometime without this problem. Is it a Norton update or something else that has caused this problem? How do I resolve the situation? I have already tried all the sugestions on Norton Symantec Support site for the LU6002 & LU 1806 problems, except cancelling Firewall, which I am worried about doing.

  csqwared 20:47 03 May 2004

I have a similar problem and it's the firewall that causes mine (Agnitun Outpost). Rightly or wrongly I disable the firewall for the brief period of the Norton Update and re-enable on completion. I then carry out a virus, spybot and ad-aware scan. No problems so gar doing this (touch wood!!!)

Carl.

  csqwared 20:48 03 May 2004

So gar?? so far sounds better.

Carl

  Magic man 01:26 04 May 2004

csqwared supplied the answer to my problem. Diabling the Firewall whilst LiveUpdating enabled the updated definitions to be downloaded

Thanks Carl

Ken

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