Norton AV - Boot Problems

  Jester2K II 11:00 09 Dec 2003


Each boot up is faced with the message NAV "Unable to initialise the virus scanning engine database file."

Then it freezes.

This occurred after a System Restore.

  christmascracker 11:09 09 Dec 2003

Have you tried a reinstall of NAV?

Usually sorts out any problems

  JIM 11:15 09 Dec 2003

These error messages can also occur after running Windows Me System Restore and then restarting the computer. The errors can also happen after downloading virus definitions with LiveUpdate.ETC.ETC.

click here

  cycoze 11:19 09 Dec 2003

For NAV 2002 and earlier click here .

  cycoze 11:20 09 Dec 2003

Cross post with JIM - sorry .

  Jester2K II 13:57 09 Dec 2003

Sorry should have said this relates to click here

I can't boot normally because of the above. I can't get into Safe Mode YET. Once in Safe Mode i can uninstall and reinstall NAV.

Cheers for info JIM - looks like what i need....

Just need to get into Safe Mode.....

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