Norton Antivirus & new software install

  rins36 23:34 04 Apr 2003
Locked

I want to install Microsoft Works Suite 2003 to enable me to use certain software on the pc. I have closed all open progs including screensaver etc. When the cd is installed it tells me that norton antivirus is still open, followed instrctions to close this, but still NA is showing as being open

Any advice, using hp comp with winxp

  Giggle n' Bits 23:37 04 Apr 2003

I take it the NAV is year 2003 release and not 2002 ?.

  rins36 23:56 04 Apr 2003

CheKeR

its the version that came installed on the new comp ( had new comp about 8 weeks)

  mark e 00:01 05 Apr 2003

Open Nav

Choose options then help then help again and version

  rins36 18:28 05 Apr 2003

The NAV is 2002 version

  Happy1 18:56 05 Apr 2003

I use Norton anti virus, and before installing any software you have to disable antivirus. In system tray right click and choose disable. A red cross will cover icon. Enable after installing software.

  rins36 21:30 08 Apr 2003

Happy1

When i right click on NAV my options are:

Open NAV
Diable Auto-protect
Configure NAV

I cant disable it completely, not sure why

  rins36 22:45 10 Apr 2003

Can anyone advise on this please, need to install cd ASAP,thnks

  NICK ADSL UK 23:03 10 Apr 2003

hi rins 36 the best way yo do this is to go to start then run type msconfig disable all reboot then install your cd once installed go back into msconfig and click enable all

  rins36 20:15 11 Apr 2003

NICK ADSL UK

I will try this, also thought about uninstalling NAV & reinstalling after software has been installed

Thanks for the advice

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