Norton Antivirus 2003 will not scan

  postillion 14:36 02 Sep 2003

In an effort to clean up a friend's virus-infected W98 PC (klez), I reformatted an old drive and installed W98 and Norton AV 2003. I set this as Master and ran NAV over the infected drive, and cleaned it up. I have also done a Scandisk without any errors.
The original drive is now Master, and boots up fine, however it refuses to scan, giving Error 3019. Symantec refers to this error and I have done everything they suggest without nailing the reason down.
Anyone come across this, please

By the way, Scandisk doesn't work from this drive either

  Gaz 25 14:54 02 Sep 2003

Does NAV scan the other drives?

Or no drives?

  postillion 15:29 02 Sep 2003

Good point gaz 25! NAV on 'my old drive' scanned both disks Ok, but haven't used NAV on 'original' drive to scan old drive - I'll try this later on

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