non recognised modem.

  macseason 00:34 29 Dec 2004
Locked

On my grandaughters pc. She seems to have lost the use of her modem.If we try to connect,"there is a hardware error" message appears. After trying various sections in the HELP menu. The pc says the modem is installed and working ok, but still cannot connect. Running XP Home. Anybody offer any help. Macseason

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