My original computer was given to me by my son, he had used AOL, and then tried another ISP. I could not get online. AOL does not want to let you go, and frequently the only recourse is to reinstall Windows and start from scratch. The added problem is that whilst many people use IE 6 with 98 or 98SE, some computers are not happy with this. If you reinstall Windows from the 98 CD you should find that you will have IE 5. I know that this is drastic, but if you try all the other suggestions first, you may well have to end up doing this.