powerless 14:27 31 May 2003

Repairing Windows will not make you lose any of YOUR documents. You will have to reinstall any windows updates.

It's also a good idea to backup anything you value - just in case.

When it locks up a log should be created. Hopefully this log has been created and could tell you the cause of your problem.

To view the log. Click start > Run > Type:


Now click ok. Then click on APPLICATION and also SYSTEM. Have a look in the list for ERROR (in red) Now have a read what it says. At the bottom of this link there maybe a link, click this and there maybe a fix waiting.

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