xania 19:35 17 Sep 2003

Is sounds as if your initial installation did not go according to plan. Did oyu install things in the correct order and as per the instruction manual. Some printers have to be installed using Add/remove Hardware - others can be added as found. I suggest you remove all traces of the hardware driver, disconnect your printer, reboot your computer and then restart the installation process EXACTLY as described in your printer manual.

BTW - pleae do not use upper case when posting a question - its the equivalent of shouting and considered bad form. Upper case, such as I have used, to stress a particular word, is however quite acceptable, I think.

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