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  david.h 17:29 30 Oct 2003

i had this it is norton utilities checks deletes some of the outlook registry, i contacted microsoft who blame norton, i contacted norton who say reverse the repairs made in the win doctor check.

to get round the problem open outlook in run safe mode re boot then open again in run safe mode outlook then repairs its registry settings till the next time you run one button checkup up or win doctor [using norton 2002 and office xp]

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