woodchip 22:59 13 Nov 2003

If you loaded the windows disc when it popped the Found New Hardware wizard up, You did a bad thing you should have put the CD in that you got with the Hardware. Try this first make sure that USB is enabled in BIOS, then if there is any USB showing in Device Manager, Remove them all. And reboot without the USB hardware, then Plug printer in and switch it on, this is where I said the above happens Cancel the Wizard and put the Printer CD in and load the Drivers and software if you want to use the software, Only the drivers are needed to print. You are Better then to reboot your computer and follow the same sequence as above for your scanner.

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