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  spuds 21:12 26 Dec 2003

I too used the Tiscali hepline when I first installed my BB modem. The call centre agent states his name was Alex Jones, which surprised me at the time due to his accent and unsureness of my english phrases. In the end we got there and solved the problem. Don't know how much it as cost me though, as I haven't had my BT bill yet.

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