Dell XPS 13 9370 (2018) review
right, on saturday was just typing away when my taskbar changed - on it's own - from the XP blue style, to the old classic Grey style. I went to change it back and then everything turned black, my windows, taskbar, everything. Couldn't then try to change again, due to not being able to see anything to click on!!
Decided to try to Reboot from CD, but it seemed to re-install windows. I had to fill in all registration details etc, and when i first logged on, everything on my machine appeared to have been wiped. All my applications had gone (eg, messenger, webcam software, games) but I later found my music files and photo's tucked away!
Tried playing music but it doesn't work, PC says I have no speakers! Tried reinstalling the software for my speakers but no joy. Also, i then turned off sounds, so that when I get a warning/error message, the PC doesn't make the annoying beeping noise...but it still makes the noise!!
Also all the text is now HUGE, i think i could be stuck in safe mode, have tried the options when you press F8 at start up without any joy...
Another weird bit, my speakers won't work, but I have a wireless mouse & keyboard. I had to install software to get them to work and there was always an icon at the bottom right of the task bar...the icon has now gone and the software has disappeared from the start up menu...yet the mouse and Keyboard still work!!!
I'm using XP, any help/tips would be really great, any questions, just ask!!
Already tried that one.
My monitor then throws a wobbly and says 'signal frequancy is out of range'...which it never did before!! AARRGGHH!!
Do you have a disk with the drivers for your graphics card and/or motherboard. If so run it/them.
If you can backup the music and photo's,and if you have the recovery disc i would use this.
Or maybe try this first if possible
System File Checker:
sfc /scannow (note the space) click here
Just tried the scannow thingy and my PC just crashed straight away
The error report says this:
Error caused by a device driver
Thank you for sending an error report to Microsoft.
Error report summary
Error type : Windows stop error (A message appears on a blue screen with error code information)
Solution available? : No (see Next steps)
What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
Cause : Unknown device driver
Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible
Information about this error
You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Does windows load,if so..goto to device manager and look for any yellow exclaimation marks.
Start / Right Click My Computer / Properties / Hardware / Device Manager
Post back what you find if any ?
click here may help you.
yes, two yellow exclamation marks on 'Other Devices'
Multimedia Audio controller
Video Controller (VGA Compatible)
Try updating the driver first and if no joy uninstall them.XP will load the drivers on reboot.
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