No Sound after Reinstall of XP

  oldbeefer2 09:25 08 Jul 2007

This forum helped my daughter to reinstall XP after a corrupt file was discovered following a Windows update. All is now working except there is no sound. Sounds and Audio devices in control Panel show none installed. A Belarc scan shows no Multimedia devices detected. The Mobo is VIA K8 N800 - she has tried downloading new drivers for that with no effect. Laptop is an 18mth old Evesham. Any advice would be welcome.

  ICF 09:54 08 Jul 2007

Model number of laptop?

  ICF 09:57 08 Jul 2007

This could be a good place to start looking for drivers.

click here

  oldbeefer2 09:59 08 Jul 2007

Model Number? I've sent her an e-mail asking - I'll be back!

  ICF 10:03 08 Jul 2007

Or try this driver scan it tells you what you need to update then you can go looking yourself without the need to pay

click here

  oldbeefer2 10:09 08 Jul 2007

Thanks ICF - I've asked her to do that and get back to me. I hate trying to fault find over a distance!

  oldbeefer2 11:29 08 Jul 2007

The only info she can find is 'Notebook Computer D4J - K8N800 VT8204B'. The driver scan shows red crosses against (and yellow question marks)
PCI simple comms controller
multimedia audio controller
mass storage controller

but does not list details of what they are - assume some generic drivers may be needed?

  ICF 11:40 08 Jul 2007

Try the via hyperion drivers your chipset is listed K8N800

click here

  oldbeefer2 11:50 08 Jul 2007

Thanks ICF - I've sent here the link to try.

  oldbeefer2 15:16 08 Jul 2007

Hmm - no joy there. I've posted her the original drivers CD that came with the laptop - will see if that helps tomorrow.

  ICF 16:06 08 Jul 2007

That should do it.
You could have had a look on the CD and found out what drivers to get off the net.

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