no MSN connection - no default gateway

  jarani 19:48 23 Jan 2006

help please with the above - jarani

  Softstag 20:09 23 Jan 2006

Can you explain in a bit more detail? What error do you get where? Are you on broadband, or dial up? Are you behind a router?....

  jarani 21:07 23 Jan 2006

Softstag - thanks - laptop - winxp - wired tiscali broadband direct connection - msn messenger 7.5 - on trying to connect to msn , the message comes up "connot connect - default gateway is offline " - kind regards - jarani

  GuZ><0r 21:58 23 Jan 2006

How long has this been happening?

  Softstag 22:51 23 Jan 2006

Sounds like you are not actually connected to the internet. Check to see if you can browse when you are getting this error. If you are connected and can browse, then open Messenger, go to Tools - Options - Connection and Start the Connection TroubleShooter. This should help you connect.

  jarani 23:44 23 Jan 2006

GuZ - 36 hours or so - following the installation of AVG free - jarani

  jarani 23:46 23 Jan 2006

Softstag - no problem with internet connection - jarani

  jarani 23:56 23 Jan 2006

GuZ - omitted to say - after removal of Norton and the installation of AVG free - jarani

  007al 00:29 24 Jan 2006

Uninstall then reinstall MSN.
It should configure itself to work with everything then.

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