No internet access on laptop or android phone

  bodkin 15:28 18 Jan 2019
Locked

The internet connection to main computer is via an ethernet cable, and is fine. I have had little or no connection to my laptop and phone for several days. When I run the troubleshooter on laptop the wifi signal comes back on and I can connect to the net for about 30 secs. then it goes again. I connected the laptop to the router with an ethernet cable and it was fine. Has anyone got advice for me?

  difarn 16:30 18 Jan 2019

If you have a dual band router see which one your laptop and phone are trying to connect to and then try the other one.

Try different channels on your router

  Fruit Bat /\0/\ 17:49 18 Jan 2019

might also be worth resetting the router.

  bodkin 12:15 20 Jan 2019

I have reset the router, no change. I don't know if I've got a dual band router, but the problem started suddenly, one day fine the next no internet. It comes back for a minute or two when I run the troubleshooter, but then goes again.

  lotvic 15:00 20 Jan 2019

I don't know if I've got a dual band router

Please post the make and model of your router.

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