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No email

  sharpeyes 10:33 19 Mar 2008

I recently downloaded a free update of Norton to 2008. I immediately started to receive spam. I then noticed that Norton Antispam was an add on.
I eventually got this to download. Since then I am no longer receiving emails from my ISP (tiscali) to Outlook. When I click on 'SEND/RECEIVE' a window opens and then immediately closes. I am also getting more 'Pop up' messages where I previously received none,
mainly on another forum when receiving a PM.
Notification of a PM is showing in Outlook.

Is this Norton or has my email account been hilacked?

  sharpeyes 11:09 19 Mar 2008

I now find the Windows Security Centre says that it is switched off and I cannot find how to switch it on.

  Clapton is God 12:29 19 Mar 2008

Have you looked in Tiscali webmail to check that you have e-mail on their servers?

Go to Start; Accessories; System Tools; Security Centre to check that it's running

  sharpeyes 12:42 19 Mar 2008

Tiscali had mail yesterday but it did not reach Outlook. One of the senders had an email from tiscali saying the message was delayed. Other messages on tiscali server have disappeared now.

Serurity centre is saying it is unavailable because it was stopped or did not start.

  Clapton is God 12:57 19 Mar 2008
  sharpeyes 14:45 19 Mar 2008

Thanks that got the security centre started.
Still not sure if I'm getting emails it looks as if something is stopping me connecting to tiscali email (POP3).
I have started windows firewall and disabled norton's to see if that works.

  sharpeyes 16:38 19 Mar 2008

Definately not getting emails. The senders are being notified of non delivery so something is wrong somewhere and I haven't a clue what to do now.

  Clapton is God 16:50 19 Mar 2008

Time for you to have a chat with Tiscali, I think

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