no device manager

  lakeman 16:32 13 Nov 2009
Locked

hi all, im running xp home , norton installed, i went to use my printer and got "printer cannot communicate with pc" so i checked a few things and finally got amessage saying the printer was in the wrong port"lpt1" , its a usb printer so i went to device manager to see if i could do anything in there and its gone, device manager box opens but list of devices, just blank. thinking ive got a bug of some description , norton doesnt find anything neither superantispyware,how do i repopulate the device manager, thankyou

  Sea Urchin 16:38 13 Nov 2009
  johndrew 16:38 13 Nov 2009

I suggest the first thing to try is a complete re-boot. If you still have a problem disconnect all peripherals (not mouse or keyboard) and try another re-boot.

If that fails you may have a damaged file and need to run sfc /scannow you will need your XP CD. click here for full details on how to use it.

  woodchip 16:39 13 Nov 2009

try disabling norton

  lakeman 16:42 13 Nov 2009

thanks i will try those and report back

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

See iconic duo Smith and Foulkes' epic animation for the BBC's Winter Olympics coverage

iMac Pro review

Idées cadeaux pour geeks et tech addicts