No desktop access

  Whaty 08:01 27 Sep 2005

Entered on behalf of a friend:

When my friend starts up his PC he gets the windows welcome tune quickly follwed by the logoff tune. The Windows XP welcome screen then opens, with administrator login and shutdown the only options available to him. When he clicks on Administrator Login he's logged off and the welcome screen is returned.!

He's tried safe mode and also the last known working configuration, however none of theses have got him past the Welcome screen. Does anyone have any ideas please?

  Diodorus Siculus 08:52 27 Sep 2005

click here
XP Recovery Console might be his best chance.

  Fruit Bat /\0/\ 10:56 27 Sep 2005

Repair XP by install over the top of existing systm

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

REpair XP
click here

  Whaty 17:12 27 Sep 2005

Thank you for your responses, I'll pass your advice on to my friend.

Regards, Terry

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