New Samsung laptop won't copy DVDs with Nero 9

  Jim W. 15:40 02 Apr 2010

I have just bought a new Samsung 780 laptop with Nero 9. It makes an image for burning OK, and then makes a copy which fails, with the message: Could not perform Start Track.
This failed DVD will play on the computer, but not in a DVD player. The same DVD (home movie) can easily be copied in an older Fujitsu laptop, using similar Nero Express.
Can anyone help? Is the DVD writer in the Samsung faulty perhaps?
Many thanks for any advice.

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