New Router - no connectivity

  mgmcc 14:19 24 Apr 2006

If the new router's IP address is 10.0.0.138, it was a bit stupid of tech support to suggest entering 192.168.0.254 into the browser!

You need to type in 10.0.0.138 :-)

If typing in 10.0.0.138 doesn't let you open the Setup pages, try giving the network adapter (I assume initially you are using a *WIRED* connection) a fixed IP address in the same range, such as 10.0.0.140 The correct Subnet Mask for a 10.0.0.0 subnet is actually 255.0.0.0 but it shouldn't matter whether you use this or 255.255.255.0 as the first three "octets" of the IP address aren't going to change from "10.0.0".

If you still have problems accessing even with a fixed IP address, make sure that you don't have firewall software blocking the communications.

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