New Pipex BB user..cannot access the net!

  David-235429 21:11 02 Mar 2004

I have just gone live with BB and everything seemed to go ok, installed the modem etc and connected fine. Then installed Norton Internet Security 2004 (to sit with Norton Systemworks that i already had) which includes Firewall. Updated Norton with live update and now i cant access any web sites or log on to MSN. If I try to go to a web site all i get is "The page cannot be displayd" when I try to log on to MSN I get "we could not sign you in to MSN Messenger. It appears that you are behind a firewall that might prevent you from connecting to the .NET.messenger service 0x81000365"

I have tried setting the Norton Firewall to "off" but it doesnt make any difference

I am on my old AOL dial up right now

The Pipex support desk closed at 8pm! Any ideas?

  astra46 21:48 02 Mar 2004

I am on Pipex BB, i dial up thro network connections, then click in Int Explorer. Try this.

Ive had this problem.

Are both lights green on your modem?

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