New laptop reboot everytime after game launched

  Azdyg 15:42 10 Nov 2018
Locked

Hello, i bought a new laptop 2 days ago, Lenovo legion y520 click here After updating the pc through windows update & the drivers i got from the lenovo site (graphic drivers, sound...), i decided to test it with The witcher 3, which made the pc reboot directly. Worried, i decide to play path of exile which ask for a lower configuration pc, same result, then i launch it through NVIDIA pannel which go the same way, the gtx 1060 can't handle one second the game and makes the pc reboot. So i decide to use 2 software to test the graphic card: something like funwark and heaven..., in both case i have the laptop reboot. In a last chance, i reset the full pc and launch heaven..., nothing changed, at this point i really believe thats an hardware problem, for example, i dont understand why the laptop dont reach 100% on the battery. Please if you have any solution, considering the lenovo support center is closed on week end.

  Azdyg 16:44 10 Nov 2018

Thanks for the reply, i already contacted the support of the shop where i bought it, they told me to go first through lenovo SAV then come back if no solution is found. I just wanted to be sure there is no solution. Have a good day

  martd7 17:00 10 Nov 2018

I would go back to where you purchased it from,don't mess about on phone with Lenovo,your first recourse should always be the shop you purchased the laptop from

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