New HP pavillion x360 convertable NO CHARGE

  Holly1 22:14 10 Apr 2018

Hi! I have a brand new laptop,the store made it user ready and it came fully charged/set up. Randomly, it said power was low then switched off. I've connected the power cable and nothing... no power to laptop. Help! I am going mad trying to figure it out!!!!

  wee eddie 22:24 10 Apr 2018

Take it back

  Holly1 22:27 10 Apr 2018

Ok was hoping for some practical advice... I'm on a work trip and need to use tmw.

  wee eddie 22:38 10 Apr 2018

If it is correctly plugged into the mains and there is no power, the Power Supply is faulty. Not much you can do about that except take it back, or call in at another branch of wherever you bought it

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