New computer can't read USB or Ethernet

  hopelessdragon 09:36 01 Jan 2017
Locked
Answered

I just bought a new computer. I install windows 7 successfully. My computer is able to read my keyboard with a USB plug and my mouse with USB plug. The problem is it wont read any flash drive or my Ethernet Cable. With those problem i can't get access to the internet. Please help.

Thanks

  rdave13 09:43 01 Jan 2017
Answer

Is it a new PC that came without an OS? Usually these come with a motherboard drivers disk you need to install.

  Fruit Bat /\0/\ 09:45 01 Jan 2017

Plug in a flash drive - go to device manager select USB - Action - scan for new hardware.

what does it find then?

  Burn-it 16:44 01 Jan 2017

I agree that it sounds like the motherboard drivers have not been installed. If you don't have them you need to download them and put them on an optical disk, or temporarily put the hard disk in another machine to transfer them.

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