New to Broadband, D-Link modem/router problems

  v51 16:41 10 Feb 2004

Can anybody help?
I am trying to change from 56k to Broadband (with Virgin). The Broadband line has been activated and I have just purchased the D-Link Wireless Router DSL-604+ and the D-Link ADSL Modem DSL-300G+.
I am having a number of problems with both.

Firstly I cannot get my Windows XP to recognise either router or modem, so accessing the internet is a real problem. How do I tell the computer that its connected to a modem? It also does not recognise when I am online and tells me that I am offline, and asks to connect. This is quite frustrating. The lack of an installation CD-ROM for both items might be to blame. I have been able to get online to the web based Manager but still the computer does not recognize either router or modem.

I cannot get the router to work at all. I have the phone line connected to the ADSL port of the modem, and then a cable from modem Ethernet port to router Ethernet port, and another cable from one of the other router Ethernet ports into the NIC Ethernet port in the computer.

I have been trying to configure the XP to work, but I also have a Windows 98 and a Windows 95 laptops and dread the amount of time and effort I'm going to have to put in to get them onto broadband.

Any advice would be appreciated. Alternatively I may take an axe to the whole setup.

  SEASHANTY 16:54 10 Feb 2004

If you do not get any response here there is another
forum with info on this particular router
click here

  [email protected] 18:37 10 Feb 2004

Did you contact virgin for the settings needed for your router/modem.

Go to the DLink site and look for the required drivers for the equipment you have.

Hope this helps Its all I can think of at the moment.

  v51 10:53 11 Feb 2004

Thanks for the suggestions - the D-Link site looks like a good place to go.

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