Power light on, lights flashing and the rest, although my broadband connection does not use AOL directly as it is paid for by my employer.
Many thanks to michelleC who recommended speaking to the ISP. I needed to changed some configuration settings [only the ISP knows these] & am now back online.
Has AOL checked these? Also, I thought that BT only take a couple of days to sort something out - have you chased them again?