I have recently installed an Artec Dual 12X DVD/RW (Shows in Device Manager as VOM-12-48X). I installed Nero 6 OEM supplied with it, with not very good results. I had previously been using various versions of Nero 5. I have tried removing all Nero programs and starting again; however I find that that there are still dozens of files associated with Nero on the computer. I have tried several times to download the General Clean Tool from Nero, all unsuccessful. It keeps giving a "Download Error Message" stating that "File download of (General Clean Tool.zip)was not completed successfully due to unexpected server response 425 Cannot open data connection. I am using Win XP on an AMD 2000XP with 512 Mb Ram. Any suggestions please?
TommyRed Have just tried this link, but got the same error message when trying to download. The link you posted is for Nero 5 (Nero Clean Tool) and the other one I tried earlier (Nero General Tool)is for Nero 5 & 6, but for some reason I can't download either of them. Help please?
I've just looked on the Nero site and the General clean tool is 280kb and the Nero5 clean tool is 202.5kb. So I could e-mail them to you, do you have broadband and as the files are zipped do you have the facility to unzip them? TR
First remove it from Add Remove in Control Panel. THEN
To remove follow these step's closely, go to start\find\files or folders type in the box NERO click enter key delete all the entry's it finds with NERO in it. Next go to start run type regedit and press enter, go to menu under edit click find in the box type NERO and press enter it will bring up only one entry at a time, press delete key then click ok to confirm to go to next entry press F3 and delete do this until you get to the end of the registry. DO NOT TOUCH ANYTHING ELSE IN THE REGISTRY other than NERO then reboot your computer