Need healthy NVRAM image for Epson Stylus Pro 3800

  golffattim 20:24 12 May 2018

I've somehow bricked the firmware in my Epson Stylus Pro 3800. I have a utility that will allow me to restore an NVRAM image, but I need a backup from a healthy printer. Can anyone provide?

  Fruit Bat /\0/\ 21:18 12 May 2018

will a firmware update work? click here

  golffattim 21:48 12 May 2018

Thanks, but no. That's part of the strange behavior. I can upload new firmware, but the printer is supposed to reboot itself once the update is complete. It doesn't do that step (and has assorted other odd issues). The firmware upload and install process seems to go through without error, per feedback from the updating program, but the printer itself doesn't seem to move to the next step from there. That's why I'm thinking the parameters in the NVRAM are corrupted, causing it to essentially lock up.

It's currently showing Error Code 1410, which indicates a motherboard replacement is needed, but I'm virtually certain all the hardware is fine. It was working very well before I did something in an adjustment program that is causing the current issues. Unfortunately, I was just poking around in the program to get familiar with it, and can't recall exactly what I did that triggered the current state.

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