OK, I am back tomorrow, I have actually ordered a bluetooth mouse which I will use with the broken W8.1 machine, with a view to deleting all the files, they are now on the W10 laptop, but I need to know how to properly wipe the W8.1 laptop properly so I can put it on ebay - My current same one here in The Netherlands is a super laptop, so fast and intuitive, the new W10 one I was only using for a short time in UK made me not like it, it takes much longer to open a page, and certain things are very "oddly" show, like the shambles with the uploaded photos to ebay, on the W8 one it is EXCELLENT but this W10 one just blocks the upload on ebay, horrible, I do want to remove this free trial of Microsoft office, I dont really use a "word" programme at all, I only use notepad and word paper to write letters and make labels, print off boarding passes etc., I guess I will have to get the W10 one all installed properly, I did delete all the games and crap off the W10 programmes, and the McAffee virus trial and I use Free Avast. I made the default browser the google chrome which I always use, I donwloaded Paint.net to alter photos which I really like, but even that is not running to the speed that the W8 laptop operates. I guess I am "frightened" of this new W10 laptop after all the trouble I have had recently but I think you are all right, I am NOT going to get these USB ports working again and a bluetooth mouse and keyboads is not really the answer as I cant save anything or transfer anything via the USB ports. What do you advise that Ido to wipe the HD in the W8 laptop (all photos.docs removed to new W10 and external drive back up) Do I use the CCleaner to do this? thanks Laptopdunc
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