the best result of recently moving was to get off ntl bb. I found that with ntl if you have a network card listed in the hidden objects you cannot then get ntl to work on your network card. I found the only way to get it working was to set up the pc with only the card used to connect with the set top box and then re-install xp. This is a nuisance but you cannot remove a network card that is not installed once it is in the registry without that card being physically installed in the pc. I would think that your router falls into this category.