My 6310i is at least three years old but when new I managed to connect using cable and infra red. More recently I swapped laptops and use a bluetooth connection but to achieve this I had to download the latest version of the software and have the firmware on the phone upgraded to the latest version. This involved visiting the local Nokia support centre where they did it in about 30 minutes. Connecting however took a lot of fiddling with settings. If this is your problem I`ll try and remember how I did it or copy my settings on a post for you. Let me know!
Have you tried here click here for the manual and troubleshooting links?
Here for PC Suite 6.5 which is the one you should be using? click here
Also how old is your phone? You should be able to check if it has the latest version of the firmware (Internal software)by pressing a combination of keys. I`ll try and find out which one`s later! Then you can check with Nokia that it is compatible but this may not relate to your problem.
Thanks Taff36,got the phone xmas.When i try and connect to pc suite with a usb data cable,the pc suite shows the hour glass but forever.I have had it working with Oxygen trial,but just can't seem to get pc suite to work,any ideas would be welcome.