My laptop won’t load nothing

  Dajbosson86 12:29 29 Apr 2019

Acer aspire 1 A114-31-C3FW

Hi I need help, I have a netbook, it’s been fine but when I tried to change windows I messed it up and now when I power on everything loads till the second Acer logo appears then says preparing then a error message comes up and says: The computer restarted unexpectedly or encountered an unexpected error, windows installation cannot proceed. To install windows click ok to restart the computer then restart he installation.

I then click ok and restarts then same message comes up and I have tried the alt f10 thing as read up ok but that won’t even register? Please help guys. If I use a external dvd drive will that way work with my windows disk?

Darryl

  Fruit Bat /\0/\ 14:23 29 Apr 2019

what version of windows are you trying to load?

  Dajbosson86 18:14 29 Apr 2019

Windows 10 I went and brought a external dvd drive plugged in and can’t boot from that either?

  Fruit Bat /\0/\ 19:09 29 Apr 2019

You may have a corrupt download

I suggest you re download windows 10 and make new boot media and start from scratch

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