I have recently started living at with my sister's house and
there is a problem with my laptop that is causing problems with
the router. (Belkin.5398)
Quite often, internet access slows to unusable speed when I am
online with my laptop. I suppose this usually happens after about an hour. This affects my laptop and usually,
everybody else's. It can arise from doing any internet activity,
even simple browser (no heavy downloading).
I trust my sister when she says there was definitely no problem
before I started using the wifi and router! It's usually OK again once I restart the router but this isn't really a solution.
I have changed my browser from Firefox to Chrome. I have disable
addons. We still seem to have the same problem.
The support staff from Virgin were very helpful, but were sure
there was no problem their end. We looked at the router itself, they suggested trying a different browser and disabling the add-ons.
I often get 'server not found' messages in Firefox, and 'Oops!
Google Chrome could not find xxx' in Chrome. I have to refresh to find the page.
Could I have a virus on my laptop? I ran Avast today but it
brought back nothing on the scan.
We did have network sharing setup on the router. We removed this
with the guy from Virgin.
Can anyone help????
I am not super-techy but I can access the router via the browser
to follow any (helpful) instructions.
I would say that your Laptop Settings need changing, Like delete your old Wireless Connection in Control Panel Networking. Shut Laptop Down nd Restart Go to networking and Create a New Wireless Connection Using you SSID and Pasword for the Router. These may be on the back of the router