My laptop is in safe mode

  Sweet 1 15:31 03 Mar 2005

Since downloading aol broadband my laptop has gone into safe mode,it is very slow and I can't add or delete or install any updates. Can anyone tell me what I should do in simple computer speak.

  Magik ®© 15:36 03 Mar 2005

if you are running XP you could restore it to how it was and then start again..

  mern 16:55 03 Mar 2005

Hi there sweet one. I am glad you took my advice and logged on to this site. Hopefully someone will solve youir problem for you. I will be over on Monday for the comp. if problems not resolved.Mern xx

  FelixTCat 17:10 03 Mar 2005

When you reboot, does it load into safe mode every time?

  FelixTCat 18:59 03 Mar 2005

Sweet 1

Please note that I do not respond to emails from the message boards unless confidential information is required to solve a specific problem. If nothing else, it prevents others offering assistance or, possibly, learning how to overcome their own problems.

You replied: "yes it loads as normal but very slowly"

That doesn't help. Safe mode always loads slowly because XP only loads the minimum drivers to boot. The screen clearly shows the words "Safe Mode" and a box in the middle of the screen tells you you are in safe mode and you have to click OK to continue. Does XP load normally, but slowly, or does it boot into safe mode each time?

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